bargainbox.co.nz is the website for the trade name "Bargain Box" which is brought to you by My Food Bag Limited. Your access to, and use of, the Website, Mobile Application and your purchase and use of the services and products able to be purchased via the Website and or Mobile Application is subject to the following terms and conditions. By using the Website and or Mobile Application you represent that you have read, understood and accepted these terms and conditions, and agree to be bound by them.
For Boxes other than Extras and Speciality Boxes
For Speciality Boxes
For all Boxes
You are liable for every order made under your Login which has not been cancelled or skipped pursuant to the Ordering Rules.
Unless otherwise agreed, you may not purchase Boxes or any Products through the Website and or Mobile Application for the purpose of resale.
The prices are per Box and are listed on the Website and or Mobile Application. The prices of the Boxes are inclusive of GST. Where additional delivery costs are applicable, these costs will be clearly indicated during the order process. Delivery costs are inclusive of GST. There is a $10 additional charge for delivery. All amounts are in New Zealand dollars. Bargain Box reserves the right to change the prices from time to time during the term of this agreement. We will notify you of a price increase by e-mail at least eight days before the delivery date for an affected Box.
Bargain Box will invoice you via email.
Payment for your first Box or Boxes is due, and will be invoiced and deducted (or as the case may be, debited) from your credit card at the next billing run in the week preceding selected delivery date, being either Tuesday, Wednesday or Friday from 3:00am onwards. When an order for your first Box or Boxes is placed, a verification payment for the order total will be deducted or debited from your credit card. The verification payment will be immediately refunded to your credit card, however bank processing times can vary and the payment may take up to ten days to be refunded. Payment for a subsequent Bag or Bags is due, and will be invoiced and deducted (or as the case may be, debited) from your credit card, on the Tuesday morning prior to the Delivery Date. In the event that the Bag or Bags ordered are buffer stock, payment will be invoiced and deducted (or as the case may be, debited) from your credit card on the Wednesday or Friday morning prior to the Delivery Date.
As our Speciality Boxes are one-off and do not involve ongoing and regular purchases, payment for your Speciality Box(s) is due, and will be invoiced and deducted (or as the case may be, debited) from your credit card, immediately following placing your order with us.
You must pay Bargain Box for the Boxes purchased by credit card (other than American Express). The Website and or Mobile Application do not accept any other form of payment.
We undertake to keep all credit card information provided safe and secure and in compliance with Payment Card Industry Data Security Standard’s.
We reserve the right to change the payment methods we accept at any time.
If your credit card is declined by its financial institution or fails to process for a subsequent Bag or Bags, payment will be deducted (or as the case may be, debited) from your credit card on the Wednesday morning prior to the Delivery Date. If your credit card is declined or fails to process on the Wednesday morning prior to the Delivery Date, Bargain Box may decline to deliver the relevant order and/or Bargain Box will contact you to make alternative payment arrangements.
Bargain Box reserves the right to refuse to accept payment from any particular Customer by credit card for any reason whatsoever.
If you are invoiced an incorrect amount for any Box ordered, Bargain Box shall be paid, or will refund to you, the necessary adjustment amount to reflect the correct amount which should have been invoiced. We will refund you by either crediting your credit card or alternatively crediting your account balance in your online account. Any credit applied to your account will be valid for up to twelve (12) calendar months, is no-transferable and cannot be exchanged or refunded for cash.
You are liable for all costs associated with debt collection where you default in payment for any order.
Bargain Box will make every effort to fulfil orders placed with the Website and or Mobile Application, however we will not be liable to any person if we are unable, or decline, to supply a Box or Product for any reason whatsoever, other than to refund the amounts paid in respect of the Box or Product.
We reserve the right to limit quantities able to be ordered by, or delivered to, Customers. If a Customer's order is reduced in accordance with this clause, the price payable by you for that order will be adjusted accordingly. Bargain Box may alter recipes or ingredients due to stock availability. In such cases, Bargain Box will notify the affected customers. Box availability may vary by delivery area or at Bargain Box’s discretion.
In establishing that a Product was damaged or spoiled on delivery to you, we may require photographic evidence and/or a sample of the damaged or spoiled Product.
If Bargain Box agrees that a Product was delivered to you in a damaged or spoiled condition, Bargain Box shall, at your request, credit the value of the relevant Product to you. We will credit you by either crediting your credit card or alternatively crediting your account balance in your online account. Any credit applied to your account will be valid for up to twelve (12) calendar months, is no-transferable and cannot be exchanged or refunded for cash.
Please refer to Bargain Box's delivery information pages for confirmation of where Bargain Box delivers to. As part of the Bargain Box ordering and registration process, you will be immediately and electronically advised if we are able to deliver to your address. Specific delivery locations are accepted based on the suburb and postcode of the delivery address and so it is important that you provide us with your correct address information. If you do not then we may not be able to deliver to you. If a delivery suburb or postcode is included in the registration area, this does not imply that Bargain Box will deliver to all addresses within that suburb or postcode.
Deliveries will, subject to these terms and conditions, be made to the Delivery Point on the Delivery Date. Bargain Box shall be entitled to commission third parties to make delivery. If Bargain Box brings the Box inside the Premises, beyond the Delivery Point, at your request, or other person accepting delivery of the Box on your behalf, whether on any particular occasion or pursuant to a standing instruction or request, Bargain Box will, subject to any liability arising at law which cannot be excluded including under the CGA and FTA, not be liable for any direct or indirect damage or loss (including in negligence) suffered by you or any third party in doing so. Bargain Box shall be entitled to assume that any person accepting delivery of the Products is either the Customer or someone that is authorised to do so on behalf of the Customer.
You are responsible for inspecting all Products you receive from us for any damage or other issues upon delivery. In addition, you are solely responsible for determining the freshness of the Products you receive. You should always inspect your delivery to confirm that the meal ingredients arrive in a cool, refrigerated condition. To maintain the integrity of products after delivery, we recommend that you immediately refrigerate or freeze perishable items.
You must ensure that your Delivery Point is easily accessible to Bargain Box's delivery person, and that it is safe for our delivery person to enter your premises in order to complete the delivery. If in our delivery person's opinion the Delivery Point is not easily accessible, or it is unsafe to deliver the Products, you will be contacted to make alternative arrangements. We reserve the right to charge you an additional fee in respect of any deliveries repeated in accordance with this clause. If alternative arrangements acceptable to Bargain Box are not reached, we will be relieved of our obligation to deliver the Box but you will be liable for payment for it in full as if you had received the Box. In the situation where it is safe to complete delivery but there is no person present at the Delivery Point at the time of delivery, or you or any other person fails or refuses to take delivery of the Box, the Box will be left at the Delivery Point and be deemed to have been delivered at that point in time. In either case, Bargain Box will contact you (via phone, text, email or your online account) to advise you of the situation. Once delivered you are responsible for all ingredients. Our chilled meal ingredients are packaged in thermal packaging which is designed to keep items chilled, but depending on the season and temperature at the time of delivery, we recommend unpacking your items as soon as possible to maintain freshness. Advance planning may be required by you to ensure proper storage of your meal ingredients prior to consumption.
In the situation where you, as the customer, have provided written delivery instructions via the “Account Details - Delivery Instructions” section of the Website and or Mobile Application we will endeavour to deliver the box(es) in accordance with these instructions. Where sensitive information is provided e.g. gate entrance codes, we endeavour to keep this information safe and only disclose it to those who require it for delivery purposes. Please refer to clause 28 "Collection of Information" below.
You must notify Bargain Box immediately of a change to your delivery address. You can alter the Delivery Point and Premises at any time at any time by calling our Customer Love team until 20.00 hours on Wednesday evening the week before the day for delivery of a Box; or through your online account up to 22:00 hours on Wednesday evening the week before the day for delivery of a Box.
Bargain Box always aims to deliver on time but may from time to time be delayed and shall not be liable for failure to deliver on a timely basis. If Bargain Box considers that the delivery of your order is likely to be substantially delayed, Bargain Box will contact you (via phone, text, email or your online account) to arrange an alternative delivery timeframe. If that timeframe is unacceptable to you, you may decline to accept the order and Bargain Box will credit you with the cost of that Box or Boxes. We will credit you by either crediting your credit card or alternatively crediting your account balance in your online account.
Where the Delivery Date falls on a public holiday, we reserve the right to deliver on the next working (non-public holiday) day. In any such case we will endeavour to notify you at least 36 hours before the relevant Delivery Date. Any credit applied to your account will be valid for up to twelve (12) calendar months, is no-transferable and cannot be exchanged or refunded for cash.
If any Product or Box delivered does not correspond with a Product or Box ordered, you can:
We will refund you by either crediting your credit card or alternatively crediting your account balance in your online account. If you choose to reject an incorrectly-delivered Box in accordance with sub-clause (b), Bargain Box reserves the right to collect the incorrectly-delivered Box from you. If you are unable, or refuse, to deliver up the Box when requested, or deliver the Box in a different state (e.g., with some Products missing or partially consumed) than the state in which it was delivered to you, Bargain Box reserves the right to charge you for that Box.
Ownership, responsibility and risk in the Products shall pass to the Customer on delivery to the Delivery Point.
You have statutory rights under the CGA and FTA that cannot be excluded or limited in any way, subject to those rights, all representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties, guarantees or conditions are excluded to the fullest extent permitted by law. You acknowledge that you do not rely on any representation or statement made by or on behalf of any member of Bargain Box other than the express provisions of these terms and conditions. You must ensure that the Products are not used for any purpose for which they are not suitable and you are responsible for using all necessary skill and care in handling and using the Products. You expressly acknowledge and agree that Bargain Box does not assume any obligation or liability for any advice given, and that all such Products are accepted by you entirely at your risk.
The Boxes are not designed to cater for allergies or specific or cultural dietary requirements. You must take care and have all responsibility for checking the ingredients in Boxes.
Under the CGA and FTA Bargain Box’s liability to you cannot be excluded or limited in any way. Subject to the CGA and FTA, the liability of Bargain Box whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in, or non-compliance of, a Product or any other breach of Bargain Boxes' obligations relating to the Products hereunder shall not in any event exceed an amount equivalent to the price of the relevant Product.
You have statutory rights under the CGA and FTA to recover compensation for consequential loss arising from a breach of the CGA or FTA, these rights cannot be excluded or limited in any way. Subject to the CGA and FTA Bargain Box shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever arising from or in relation to your use of, or inability to use, the Website and or Mobile Application, or the delivery or failure to deliver any Products.
All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to our business and the Website and or Mobile Application and their contents and all Recipes is owned by, and shall at all times remain the exclusive property of, Bargain Box, its licensors and the providers of any other products and services accessible through the Website and or Mobile Application, and is protected by New Zealand and international law.
If you post comments on the Products or Services to any website, mobile application, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our Site and in any advertising or social media outlets that we may create or contribute to.
If the performance by Bargain Box of its obligations under these terms and conditions is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of any government or government agency, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of Products or raw materials, delay in transit, electricity or communications failures, or other causes whatsoever beyond the reasonable control of Bargain Box) Bargain Box shall be excused from such performance to the extent of such prevention.
The Website and or Mobile Application contain applications which collect personal information about you. Bargain Box will only use this information to the extent authorised by you, and will only disclose it in the manner set out below and as permitted under the Privacy Act 1993. In using the Website and or Mobile Application, you authorise Bargain Box to collect, retain and use your personal information for the purposes of:
In using the Website and or Mobile Application you further authorise Bargain Box to collect personal information about you from any other source available to Bargain Box including but not limited to credit referral agencies, your bank, any other suppliers of products and services to you and other persons or companies with whom you have been associated.
If sufficient personal information is not supplied, or is not satisfactory to Bargain Box, then Bargain Box reserves the right to refuse to accept your application to register to use the Website and or Mobile Application or to make orders.
The Website and or Mobile Application may use 'cookies'. Cookies are an element of data that the Website and or Mobile Application can send to your browser, which may then store it on your system. To use the Website and or Mobile Application you do not necessarily need to enable your browser to accept cookies, although some information/services may not be available if you disable your browser not to accept cookies. The Website and or Mobile Application may from time to time use, Google Display Advertising services. In this context, My Food Bag may from time to time use Google Analytics cookies for AdWords Remarketing – displaying My Food Bag advertisements on the Google Display Network or other programmatic advertising service based on visitors’ interactions with the My Food Bag website and or Mobile Application. No personally identifiable data is collected for this advertising. Visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using Google’s Ads Preferences Manager. Visitors can also opt out of visit information being collected by Google Analytics on all websites by using the Google Analytics Opt-Out Browser Add-On.
Any personal information (excluding credit card details) supplied by you may be retained by Bargain Box until such time as you request that the information be removed.
Any personal information supplied by you and retained by Bargain Box may be disclosed to other persons or body corporates engaged by Bargain Box for or in relation to any of the purposes listed in clause 29 above, including but not limited to:
Bargain Box may also disclose aggregated user statistics to any party, provided that these statistics do not contain any information about identifiable Customers and their individual shopping habits.
Bargain Box has taken many steps, from both technical and systems perspectives, to ensure that your information is well protected. However it is important that you remember to never share your Login with any other person. While Bargain Box endeavours to keep your personal information collected on the Website and or Mobile Application secure and confidential, Bargain Box shall not be responsible for any breach of security caused by third parties, nor represents that the Website and or Mobile Application is completely secure.
You have the right under the Privacy Act 1993 to access and request to update and/or correct your personal information held by Bargain Box. If you do so, you agree to pay Bargain Box the reasonable charges requested by Bargain Box in relation to time and attendances involved in complying with your request in this regard. Access to your personal information held by Bargain Box is available to you in the "My Account" area of the Website and or Mobile Application. You can change or update your personal information at any time in the "My Account" area of the Website and or Mobile Application.
Either party may terminate this agreement immediately on notice to the other if the other:
Except in the case of orders which you have paid for (e.g., first time orders or Speciality Boxes), you can skip or terminate this agreement at any time temporarily or indefinitely by notifying us via your online account. The cut off day and time for skipping or terminating an order is on the Monday at 2400 hours (midnight) the week before the relevant Delivery Date.
Termination of this agreement does not relieve the parties from liability under this agreement up to the time of termination, nor does it relieve either party of any obligation to pay any money owed by it to the other party on any account whatsoever. You agree that we can continue to market our products and services to you after termination unless you advise us that you do not wish to receive any further material from us.
If orders are not paid for in full or a Customer's bank declines payment on a Customer's credit card and as a result money is owing to Bargain Box, then Bargain Box reserves the right to suspend the Customer's ability to place further orders on the Website and or Mobile Application until such time as the outstanding balance has been paid in full.
Bargain Box's failure to insist upon or enforce your strict compliance with these terms and conditions will not constitute a waiver of any of our rights.
Any links to third party websites are provided for convenience only, and the inclusion of any link does not imply any endorsement or verification by Bargain Box. Bargain Box does not monitor the content of any other website and is not liable or responsible in relation to any content on them. For the purposes of this clause a "third party website" is any website other than the Website.
Bargain Box shall use its reasonable endeavours to prevent any unauthorised entry into the Website and or Mobile Application. However, Bargain Box will not be liable for any direct or indirect damage or loss whatsoever if any third party gains unauthorised access.
You must keep your Login details safe and confidential at all times.
While Bargain Box has endeavoured to ensure that the information provided on the Website and or Mobile Application is free from error, Bargain Box does not warrant its accuracy, adequacy or completeness, and Bargain Box shall not be responsible or liable for any error in, or omission from, the information provided on the Website and or Mobile Application. We reserve the right to make changes to the information provided on the Website and or Mobile Application at any time and without notice.
You agree not to use the Website and or Mobile Application for any purpose that is unlawful or prohibited by these terms and conditions. You may download the information on the Website and or Mobile Application for your own personal use but otherwise neither the Website and or Mobile Application, nor any material on it, may be altered, modified, reproduced, transmitted or distributed without Bargain Boxes' prior written consent. You agree that you will not interfere with any other party's use and enjoyment of the Website and or Mobile Application, or damage the operation of the Website and or Mobile Application, or Bargain Boxes' systems or those of other persons who use the Website and or Mobile Application, whether by way of a virus, corrupted file, any other software or program, or otherwise.
Notwithstanding any other term, you agree to indemnify Bargain Box against all liabilities, losses, claims and expenses suffered or incurred by you, and all claims and demands made against Bargain Box, arising directly or indirectly out of your use of the Website and or Mobile Application in breach of these terms and conditions.
From time to time we may vary these terms and conditions without notice. Please check these terms and conditions periodically for changes. Your continued use of the Website and or Mobile Application after the terms and conditions have been changed indicates your acceptance of those changes.
Bargain Box reserves the right to make improvements or changes to these Terms and Conditions at any time (including without limitation the correction of errors, omissions, inaccuracies or ambiguities and to meet legal or regulatory requirements). If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.
You can give us notice under these terms and conditions via the "My Account" section on the Website and or Mobile Application. Notice will be deemed received and properly served immediately when posted on our website and or Mobile Application.
We will give you notice by phoning, emailing and/or texting you.
When using our Website and or Mobile Application, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Website and or Mobile Application. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
New Zealand law governs the use of the Website and or Mobile Application and these terms and conditions.
Bargain Box has the right to offer promotions to existing and or new customers. These promotions may be advertised on the Website and or Mobile Application. Every promotion has its own additional set of promotion terms and conditions which apply to the promotion.
"This Agreement" means the agreement made when we accept an order from you to purchase Boxes, the terms of which are set out in your order and these terms and conditions.
"Box" means a delivery of Recipes along with food ingredients necessary for the relevant Recipes, which are able to be ordered via the Website and or Mobile Application and includes Extras and Speciality Boxes.
"Bargain Box" "we" and "our" means My Food Bag Limited, which is the seller of the Products and the Boxes and the owner of the Intellectual Property and includes its related companies, directors, officers, employees or agents. “Bargain Box” is also the trade name for the Products and business owned and delivered by My Food Bag Limited.
"CGA" means the Consumers Guarantees Act 1993.
"Customer", "you" and "your" means you and any other person who registers, and/or orders a Box, under your Login.
"Delivery Date" means, subject to these terms and conditions, a Sunday or Monday during the delivery time options available in your delivery area.
"Delivery Point" means an outside area of the Premises, such as your front door, or any particular outside area specified by you in making an order via the Website and or Mobile Application. If the Premises are a multi-level building, the Delivery Point shall be located on the ground floor of the building.
"Extra" means Extra products, combinations of products or services which are from time to time offered by Bargain Box as complimentary, or add-ons to a Box.
"FTA" means the Fair Trading Act 1986.
"GST" means goods and services tax chargeable in accordance with the Goods and Services Tax Act 1985.
"Intellectual Property" means all intellectual property rights of whatsoever nature, including (without limitation) registered and unregistered trademarks and copyright in all material on the Website and in the Recipes.
"Login" means your personal email address and password used to access the Website and or Mobile Application under your registration.
“Mobile Application” means the ‘Bargain Box Mobile Application’ owned by Bargain Box Limited, being a medium by which you can subscribe to receive Boxes and view recipes.
"Ordering Rules" means the rules set out in clause 2 as updated and/or amended from time to time.
"Premises" means the premises at the address specified by you on your registration application, as amended from time to time.
"Products" means the produce, meat and fish and any other products from time to time included in Boxes, and sold via the Website and or Mobile Application.
"Recipe" and "Recipes" means the recipes from time to time designed by Bargain Box and enclosed with each Box.
"Speciality Boxes" means one off speciality deliveries of Recipes along with food ingredients necessary for the relevant Recipes (e.g., a one off Christmas box or a summer barbeque box), which are from time to time offered by Bargain Box and able to be ordered via the Website and or Mobile Application.
"Text Messaging Service" means the text messaging service provided by Bargain Box which enables Customers to resume delivery of their Box by responding to a text message sent by Bargain Box within a specified time period.
"The Website" means this internet site owned by Bargain Box, being the medium by which you subscribe to receive Boxes.
"Friend" means an individual that (a) is a friend, acquaintance or family member of the Referrer; and (b) is not currently and has never been a customer of the Promoter nor participated in any other offer or promotion offered by The Promoter. Therefore, the individual must:
never have had any active subscriptions with Bargain Box.
To be eligible for $40 off, the existing Bargain Box Customer ("Referrer") must share their Refer-a-friend promotional code in the Promotional Period. Once a Friend signs up and orders a bag or bags using the Referrer’s Refer-a-friend promotional code, the Friend will receive $40 off their first Bargain Box purchase, and the Referrer will have a $40 credit applied to their account.
By using the Refer-a-friend promotional code the Referrer and Friend agree that they are wholly subject to these Terms & Conditions.